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Hello and welcome to the Designing with Love podcast.
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I am your host, Jackie Pelegrin, where my goal is to bring you information, tips, and tricks as an instructional designer.
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Hello instructional designers and educators, welcome to episode 76 of the Designing with Love podcast.
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I'm thrilled to have T Renee Smith, an author, instructional designer, and the founder and CEO of iSuccess Consulting, with me today.
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Welcome, T.
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Renee.
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Hello Jackie.
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Thank you for having me.
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I'm excited.
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Yes, me too.
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I'm so glad we got connected.
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It's an honor to have you on the podcast because you've done so many wonderful things, so I'm excited to dig in and get to know you a little bit more and have my audience get to know you as well.
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So it's great, yes, well, let's do it?
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Yes.
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So to start, can you share a little bit about your journey and what inspired you to launch your consulting firm and write your book?
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She Leads With AI.
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So actually I say that I came out the womb being an entrepreneur because my parents tell me that I always like to tell everybody what to do, and so my journey started off when I was interning, when I was in college, and I realized that I was walking in AT&T and Coca-Cola at the time and trying to tell them what they wanted to do, what I wanted them to do, and so I knew at that time that I really was not a good employee, and so that started my journey, and so I started my first time that I really was not a good employee, and so that started my journey, and so I started my first company when I was 19.
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And I really just love problem solving and love figuring out how things work, and so that was really the start of the consulting business.
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And then, as far as the book, jackie and I know that we're going to get into it it's called she Leads with AI, and you know how most of the time you don't even start to write a book.
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You really just start researching and deep diving for yourself, and then a book comes out, and so for with me, my son is neurodiverse and so I was sitting in an IEP meeting one time and I was frustrated, I was confused, I didn't know what they were talking about and I said I need to go and get help.
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And so my help came in the form of AI, and I started actually just inputting information, and that is where my love for AI began, and then that's really where the book came from and as your need for what you were looking for for your son, that evolved into what became the book.
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I love that, and so you're able to help other women through this project that you started, and it's become a journey for you.
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I love that.
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It is.
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And what's so funny is, when I first started hearing about AI, I think I had a little fear, like everybody else did.
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They're like AI is going to take your jobs and people are going to be married to robots, that you know just all of these crazy headlines and so I said, well, let me just pull back the layers a little bit, because I'm a the glass is half full kind of person.
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So I'm like, well, let me find the positive in it.
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And so when I started deep diving, I realized like you could use AI in every area of your life as a wife, as a mom, in your marriage and so I said I have to share this with other women.
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Wow I love that that's great.
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I've been able to utilize AI myself.
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That makes me think of this podcast.
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It started as me doing all the heavy lifting, all the work and all the research and I'm like, oh, I'm spending a lot of time.
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I don't think I can do this podcast anymore, with working full time and teaching on top of it.
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So I was actually thinking of giving it up and just abandoning the podcast.
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And then, when AI started.
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No, jackie, not abandoning the podcast.
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I know, don't abandon it Right, especially when it has such a unique name.
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Someone said yesterday to me where did the name come from?
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So I was like but there was this fire that was lit inside me, kind of like with you where you're like let's see what I can do with this technology and see how I can utilize it.
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And I kept working with it and seeing how can I integrate it into what I'm doing, to my teaching and to my daily work, and we use it at work every day.
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And then all of a sudden, I thought, wow, I have all this great content.
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And then an idea popped up from the Buzzsprout who's the provider of my podcast?
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They host my podcast and they had ways to monetize your podcast and one of it was to write a book.
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And I thought, wow, this is great.
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I already have most of the content, it's just I just need to put it in book form, right.
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So now two you know, two weeks later I have.
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Well, it happened over the course.
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It started in August, but I've just kind of refined it and worked with AI, but in no time I have 20 chapters of a book ready to go, pretty much you know.
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So I love it.
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And so let me ask you this question, because a lot of people this is what I get they're like well, I don't want to use AI because I feel like I'm cheating, and I have my answer for that.
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But, jackie, what is your answer?
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Did you feel like you were using AI, that you were cheating and writing the book, or did you feel like it was like your assistant, your writing assistant or your editor?
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How'd you feel?
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Yes, I did.
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I felt like it was the latter.
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It was my writing assistant, something that could come alongside me, kind of like my digital yeah, my editor too.
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Because what I did was the other day I was looking at the chapters and how I had them segmented out.
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Because what it is is it's based on one of my most popular podcast episodes, which is the top 10 ID models and theories, and, as you know, the models are only as great as if you can use them.
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Learning them is wonderful, but putting them into practice is another thing altogether.
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So that's where the idea for the book came from.
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But then it expanded and I was like, oh, you know what I need to include this model or this theory, and so it just expanded.
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But then I, as I was looking at my chapters again, I was like, you know, I wonder if I could rearrange them, because I wanted to go from simple to complex and make it to be in order and make sense, and so I took all my chapters from my proposal, stuck it into AI and I said, hey, can you give me some suggestions on if these chapters are in a good order?
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If there's anything I should switch around, and any way I can make improvements to make it more digestible for my readers.
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And so it said, yeah, why don't you chunk it and put it into parts?
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And so he goes 20 chapters is a lot.
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I'm like, yeah, that's, that's true, it is a lot.
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So it gave me ideas on how to create parts and then put chapters into those parts.
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And then I it helped me rearrange them, and once I did that, I was like, oh my gosh, this is even better.
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I love it.
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So, yeah, that's a good example of how AI can really take what you have and make it even better for your learners or for your readers.
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So it's great.
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Yeah, I love it, and the reason why I asked you that is because it's so important as instructional designers or teachers or coaches.
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Because it really is, ai leverages what you give it, the information that you give it.
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So, jackie, because you gave it great content and great information, it was able to take it and rearrange it and make it even better.
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So a lot of people like I feel like I'm cheating and so I say now when you get in a car and you use the technology of driving a car, is that cheating?
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Because you could walk and you could ride a horse, so you have to just look at it.
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Or when you use a oven or a stove, do you feel like you're cheating?
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No, you use the technology and it enhances what you have or what you give it.
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So I think that that's just really important for instructional designers because it enhances.
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Like you put in great stuff and then it gives you back even greater stuff.
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Like you put in stuff that's not good.
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You're going to get back stuff that's not good.
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All right, oh, so true.
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Wow, I love that.
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That's great.
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And so that's where your book kind of goes into that right Of how we can have that and so, kind of building on that idea, your book shows how AI can help leaders save time and energy while staying authentic.
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I think that's so important, that authenticity.
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We don't want to lose that.
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So for women like ourselves sometimes, where we can feel overwhelmed by technology, what's the first step you suggest to use AI with confidence?
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So the very first thing that I say is you have to shift your mindset, because a lot of people they have like a love, not love I don't say hate like a love, it's your secret weapon and it really can assist you in being able to delegate tasks that you don't have to do.
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So even like you said, jackie, like taking some of that heavy lifting with a podcast, the research and the podcast notes or whatever it is that you're doing, and it allows you to be able to hone your craft and focus in on your craft.
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So I think the very first thing is a mindset shift to understand that it is a tool that can really be able to use to help you in every area of your life.
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So that's number one.
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And then, after you have the mindset shift, number two is really developing a strategy, because if you go online and you research AI tools, it is going to be overwhelming, and so what I tell people is choose one thing like start off simple so that you won't get overwhelmed and quit, overwhelmed and quit.
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What is one thing that you could use the most support in your life with right now, and whatever that is, then let's figure out how AI can help you do it.
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So for me, in the example that I was saying earlier, like how it really drove me, or what really drove me into AI was I was really needing support with my neurodiverse son and figuring out how to teach him.
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So, like my instructional designer brain, you know, kicked in like how can I really help the teachers develop curriculum that he was able to assess?
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So that was my biggest need at the time and I learned how to use AI for it.
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Like for some people, it may be marriage.
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They may be like oh my gosh, I cannot communicate with this man, okay.
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And so one of your biggest things, then would be let's understand how we can use AI as a marriage coach to really help you to be able to communicate differently, identify what some of the challenges are or, if somebody's having a health issue or a health crisis, using AI as a health coach.
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So, number one, do your mindset shift and understanding that AI is a tool to help you You're not cheating.
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And then number two is developing a strategy of just one thing that you can use AI for.
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Wow, that's great.
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So you can utilize it not only as an assistant, but as a coach and a mentor, a digital mentor, and, like you said, it doesn't replace our expertise and our human touch at all.
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It doesn't, because what a lot of people don't understand is that you really have to program AI and you really have to develop a relationship with it.
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So the more that you tell it about yourself, the more that you train it on whatever issue that you're having.
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I remember when my mother was sick during the pandemic, the doctors, they were giving me information that I had absolutely no idea what it meant, but I went in and I trained AI on what her diagnosis was and what was going on, and it actually served as a health coach to me, so I would know what kind of questions to ask.
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So you can use it.
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If you're looking to build generational wealth, it could be a financial advisor, right.
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So you can really use it in any area.
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Like I was talking to my girlfriend earlier this week, her son plays basketball.
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She recorded him playing basketball and she uploaded the video to AI and she said I need you to serve as a sports trainer and I need you to tell me the fundamentals that my son needs to work on and give him a workout plan.
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And it did that so you really can use it in every area of your life did that so you really can use it in every area of your life.
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That's so great, yeah, and I love how you brought up how we need to work with the AI and build that relationship, because that's something I've been doing too, with the podcast and the book, and so now ChatGPT even with the free version, it does a really good job.
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I mean, you have limits per day, but it's really great because it's actually learned my style of writing.
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And it's learned what my podcast is about and who my audience is, and so it's really great.
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So I use it for my scripts to help myself, you know, build my questions to have good lead in.
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So everything flows and, and I ask it to kind of take my initial questions and then build upon that or my, my solo episodes, and I'm like, yeah, here's some ideas, but can you help me kind of refine them?
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And it does a great job of kind of bringing out some things that I wouldn't have thought of.
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So it's great.
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I love it.
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It is, and I'm gonna tell you two little tricks.
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Number one is with the AI tool that you're using.
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It could be chat, gpt, quad, complexity.
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Whatever tool you're using, you actually can go in in the settings and you can program and give it information about yourself, your business, your podcast or whatever.
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So it saves it in memory and then, when you're actually doing chats, you can save the different chats in memory.
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But one of the biggest things that AI does is it teaches you how to teach it.
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So you could actually just put a prompt in there and say, hey, I am new to AI or I need to train you on my voice, my style, my instructional design method.
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What questions do you need for me to answer in order for you to understand my voice?
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And so what it'll do is it'll give you a list of questions, you answer those questions and then you'll tell it okay, now summarize back and tell me what my voice is, what my target audience is, et cetera, and it'll do that.
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And if you need to make any changes or corrections, then you can make those changes and corrections.
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But you can literally use AI to train you on how to train it.
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It's an amazing thing.
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So you don't have to know how to do it.
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You can just sit down and ask whatever question that you need, and then it'll coach you through how to train it.
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So that's amazing.
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Right, because it's never.
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You put in a prompt once and you get the result and that's it and you walk away.
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It's always refining and working with it.
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Yeah, that's important.
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I love that idea of putting those questions in what do you need me to answer for you?
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To help you get to know my voice and what my business is and my target audience.
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I love that.
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I should have done that at the beginning.
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You can use it for anything.
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You can say hey, I'm looking to write a book about blah blah, blah, blah blah.
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What questions do you need to ask me in order to do the research?
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Give me an outline and it does the work for you.
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Wow, that's great, because I was even thinking with my book I could even, down the road, do supplemental resources and do workbooks and things like that, and I had thought about it.
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But then, as I was working with AI and refining all my chapters and stuff and it actually I even asked.
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I was like, okay, so now I want to go to publishers and I'm not sure which publishers would be good for my type of book and what are some things you can suggest.
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And so it's a well, you should have a proposal and write a proposal.
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I'm like, oh great, that's wonderful.
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What are the things that I should include in my proposal?
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And it even gave me suggestions on publishers that would be a good fit for my book.
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So I was like, wow, because I could self-publish and that would be good.
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But then I thought, do I have time for all the marketing?
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I don't know, maybe, maybe not, but who knows?
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I mean, maybe I could go with a hybrid publisher and do that.
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So it's interesting, it's adventure, because I've never done this before.
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So, having that digital assistant kind of guide me along the way, I'm like, oh, okay, it doesn't feel as intimidating.
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Now I think I can do it.
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So it just goes to show that if you're not intimidated by it but you take it as an opportunity to learn and grow, then you can really much pretty much do anything right.
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Tna yes.
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Jackie, all you have to do is show up and put your hands on the computer, and actually you don't even have to do that because most I mean all the AIs have voice enabled so you can just talk to it, and so people don't understand how simple it is.
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I'll be driving, jackie, and I'll get to wherever my destination is, and I have an idea and I will talk into AI and I will say this is the client that I'm working with, this is the kind of proposal that I need, this is what they need drafted for me, and so I'll go into my meeting and do something and AI is doing the work while I am in a meeting.
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And AI is doing the work while I am in a meeting Wow, that's great, yeah.
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And do you utilize it with your employees on your teams as well?
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Like in your business?
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Do you allow them to be able to utilize these models and figure out how they can be more efficient?
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right Like, work smarter, not harder as we like to say, yes, yes, yes.
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So we actually have an AI first policy.
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As we like to say, jackie, yes, yes, yes, so we actually have an AI first policy.
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And what that simply means is we want to figure out how to utilize AI to simplify our processes, our workflows, et cetera, and so we've done trainings with our team on the different AI, and then we've had AI to come up with standard operating procedures for all of the different tasks that we're doing up with standard operating procedures for, like, all of the different tasks that we're doing.
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So we encourage it, and we encourage it for fun things, for personal things, as well as for work things, and a lot of times we'll develop trainings.
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And so let's just say, we're on a topic with your listeners that want to learn how to use AI in instructional design.
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We teach our staff how to go into AI and say, hey, I really need to learn how to use AI for instructional design.
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We teach our staff how to go into AI and say, hey, I really need to learn how to use AI for instructional designing.
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I need for you to create me a step-by-step training on all the different things that I need to learn, and so AI would actually come up with a training personalized for you and what you need, and so it is an amazing thing.
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That's wonderful.
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I love that.
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So you talked a little bit earlier about your son being neurodiversive, and I've spoken with other guests that have worked with neurodiversive learners or they have a child that's neurodiversive.
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So, speaking of supporting others in that way, you spent over 25 years creating learning programs and now you're using AI to build curriculums for small businesses and teachers of neurodiverse students.
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So how is AI changing the way we design inclusive learning, do you think?
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So I think the amazing thing about AI and learning within seconds you can actually modify and customize learning for each type of student, and so if you were looking to do this manually or by hand, do you know how long that would take you as far as lesson plans?
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And so one thing that we do is we develop and this is what I did with my son and this is what I do with schools and organizations that we're helping with as far as incorporating AI into an inclusive learning environment.
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We have profiles of the kids, and so we have what do they like?
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What is their learning style?
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What level of learning are they at?
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What do they really enjoy doing, so that we can develop interest-based learning?
00:19:40.209 --> 00:19:49.138
So, instead of just pushing information to them, attempting to get them to learn it, we find stuff that they're very interested in, that they will identify with.
00:19:49.138 --> 00:19:56.659
So let's just say we're doing math, and a student really loves basketball, they really love swimming, so it's just sports.
00:19:56.659 --> 00:20:14.590
When we're teaching them about word problems because sometimes you have issues with reading comprehension we develop all of our lessons and our learning around what it is that they enjoy doing, so if you're able to talk to them about what they enjoy doing how they like doing it.
00:20:14.590 --> 00:20:18.137
They are really connected and engaged with the learning.
00:20:18.499 --> 00:20:25.839
And so for a teacher, if they have a class of 15 or 25 students, it's very difficult to customize it.
00:20:25.839 --> 00:20:36.173
But what we'll do is we take the learning profile one time to do it, we'll upload it to AI and then AI can develop the customized curriculum for whatever subject.
00:20:36.173 --> 00:20:43.173
It is based on the learning path, I mean their interests and what learning level they're at.
00:20:43.173 --> 00:20:52.832
And so you may have somebody that is at a, let's say, a seventh grade level, somebody that has a third grade level, somebody at a fifth grade level, all in one class.
00:20:52.832 --> 00:21:00.442
And so if you, as a teacher, are trying to individually work with each one of those levels, it may be a little different but it's difficult.
00:21:00.442 --> 00:21:04.455
But if you have curriculum customized, it makes it very easy to do.
00:21:04.475 --> 00:21:07.022
Wow, that's great that you know.
00:21:07.022 --> 00:21:32.809
That kind of reminds me of when we create learner personas as instructional designers right, and being able to understand the learners and creating that customized learning for them and those specialized learning paths right Is what it really is doing for them, right, and meeting them where they're at and what they need so that they can thrive as students and later on in life too, because that's so important.
00:21:32.809 --> 00:21:41.035
Because we don't address it at the time of need, then they're not gonna get what they need then and they're not gonna get what they need later on and they're gonna fall behind.
00:21:41.035 --> 00:21:45.915
So and that can be such a tragedy, right, we don't want that for our kids.
00:21:45.935 --> 00:21:57.654
It is, and you know, jackie, especially the gap I think has just widened, especially since you know the pandemic happened and you know kids were out of school and virtual school and it has widened.
00:21:57.654 --> 00:22:26.822
And so one of the things, too, that we've done with AI is you know that they have the different assessments, whether it's iRadial, whatever the assessment is, you can upload the assessment into AI and say this is the assessment, really help me to identify where the gaps are in the skills, like the foundational skills, and then develop me a program where we can close those gaps and we can help to get them back on grade level.
00:22:26.822 --> 00:22:35.003
So you really have a personal education assistant that is going in and figuring out how to customize the learning.
00:22:35.003 --> 00:22:59.178
But one thing that I want to say, and so it's for anybody that's writing a book or using any kind of sensitive information In AI you want to go into the security settings and you want to turn off what is selected for use my information to train the model, and so when you turn that off, then the information that you're putting in there, it stays within your AI.
00:22:59.539 --> 00:23:00.982
So a lot of times people don't know.
00:23:00.982 --> 00:23:05.856
So they're putting all proprietary information into the AI system.
00:23:05.856 --> 00:23:11.223
And so what the system is doing, if that button is still on, is taking it and it's training the model.
00:23:12.204 --> 00:23:18.021
Wow, that's important, especially when it comes to ethical considerations and all of that.
00:23:18.021 --> 00:23:34.618
Wow, that's great to know because the organization I work for we're an educational service provider and we provide services for institutions like Grand Canyon University, which is one of the largest Christian universities, so they were facing this dilemma too.
00:23:34.618 --> 00:23:39.778
They're like we don't want to violate FERPA, we don't want to violate HIPAA, any of those things.
00:23:39.778 --> 00:23:44.661
Right, we've got to make sure we're staying consistent with ethical and privacy with that.
00:23:44.661 --> 00:23:49.855
So they ended up creating a closed system model for AI, and so it's really great.
00:23:49.855 --> 00:23:55.355
And they've actually got different chatbots which are really great for the students.
00:23:55.355 --> 00:24:03.408
So they have one called Mira for the science students, they've got one called Isaac for the math students and they're coming up with one for counseling.
00:24:03.408 --> 00:24:04.552
I don't know what they're going to call it.
00:24:04.552 --> 00:24:09.596
It'll be interesting to see what they end up calling it, but they're going to have one for counseling and doctoral students.
00:24:09.596 --> 00:24:11.135
So it's really great.
00:24:11.135 --> 00:24:12.814
It's expanding and growing.
00:24:12.814 --> 00:24:14.178
I love it.
00:24:14.299 --> 00:24:14.620
I love it.
00:24:14.620 --> 00:24:20.711
So that's why I just want to tell Jackie, because now, after this episode, everybody's going to be going using AI, so we just want to make sure.
00:24:20.711 --> 00:24:28.644
All right and the security setting off, so you're not looking one day and you see somebody with your information.
00:24:29.183 --> 00:24:30.025
Right, exactly.
00:24:30.025 --> 00:24:33.701
Because then, all of a sudden, you're like wait a minute, why did somebody get in my account?
00:24:33.701 --> 00:24:36.453
They didn't have my account.
00:24:36.453 --> 00:24:39.619
Yeah, exactly Right, that is so true.
00:24:39.619 --> 00:24:41.043
Yeah, yeah.
00:24:41.043 --> 00:24:43.658
I love that perspective and being able to have that.
00:24:43.658 --> 00:24:48.775
So you also help women grow their businesses while maintaining balance, which I think is so important.
00:24:48.775 --> 00:24:54.275
So what strategy that leaders can use right away to scale without losing peace or purpose?
00:24:55.038 --> 00:25:09.038
Well, the first thing I would say is understand that balance does not exist, and when I say balance does not exist, I think about it from the standpoint of you are juggling something in both of your hands.
00:25:09.038 --> 00:25:24.649
Eventually, your hand is going to get tired right, and so what I like to use is work-life harmony or work-life integration, and what that simply means is, whatever season of life that you're in, then something is going to get more attention than the other.
00:25:24.649 --> 00:25:31.672
Now you want to make sure that everything that is important to you gets attention, but let's just say that you've had a newborn and you're a new baby.