Designing with love, purpose, and heart.
This show explores instructional design, e-learning, and how to incorporate AI technology into different aspects of the field.
Tune in for expert tips, real-world insights, and inspiring stories from students, alumni, and leaders in the field.
Thunder cracked over San Cristóbal as Queen Michele told us how a retired teacher, armed with a suitcase and a stubborn sense of purpose, found her soul in Mexico and a mission for the most connected generation on earth. What...
Want learners to finish training, remember it, and use it on the job? We walk through a no-fluff approach to gamification that starts with clear outcomes and ends with measurable behavior change. Instead of throwing points at...
Most training fails not because the storyboard is weak, but because the learning lands in an environment full of competing priorities and fuzzy signals. That’s the tough-love truth James Gilchrist brings to our mic as we unpa...
Ever try to squeeze a desktop course onto a phone and wonder why learners bounce? We reframe the challenge and share five essentials that make mobile learning fast, clear, and genuinely useful in the moments people actually h...
The conversation with Queen Michele begins with a simple truth many educators feel but rarely name: survival can quietly replace purpose. She describes retiring after 27 years in classrooms and admin, then facing a pension that covered rent but not …
Many teams rush to add points and badges to their training, only to discover that nothing important changes. The reason is simple: mechanics cannot save muddled outcomes. To design gamified learning that actually works, start with a sharp performanc…
Compassionate, human-centered learning design sounds soft until you see what it does to performance. When projects stall, it is rarely because the storyboard was weak or the platform missed a feature; it is because the learning was dropped into an e…
Instructional Designer, Author, College Professor, and Podcast Host
Jackie, an Arizona native, leverages decades of experience as an instructional designer within both higher education and the corporate world. She holds an MBA and a Master of Science in Instructional Design and Technology, both acquired through online learning. In addition to her full-time role, Jackie serves as an adjunct instructor, teaching online courses at Grand Canyon University. During her leisure time, she delights in reading books across a range of genres, enjoying movies and TV shows, playing games, listening to uplifting music, and spending quality time with her family and friends.