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Hello and welcome to the Designing with Love podcast.
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I am your host, Jackie Pelegrin, where my goal is to bring you information, tips, and tricks as an instructional designer.
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Hello, GCU students, alumni, and fellow educators, welcome to episode 53 of the Designing with Love podcast.
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Today, I have the pleasure of interviewing Jim Edwards, a bestselling author and founder of Guaranteed Response Marketing LLC.
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Welcome, Jim.
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Hey, I'm excited to be here.
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Jackie, Thanks for having me.
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Yes, thank you too.
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I'm glad we got connected on Podmatch.
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It's wonderful.
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Can you tell us a little bit about yourself?
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I am.
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It's funny when people ask you what do you do and you're like you get.
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That whole big resume thing goes through you.
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But if I had to summarize it in a single sentence, I am a software developer and an author who helps people figure out how to put words on a page or in an email or out of their mouth that persuade other people to give them money.
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I like that.
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That's great.
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That's what I do in one sentence.
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In a nutshell Great, that's great.
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Can you share what inspired you to dive into the world of AI and sales copywriting, especially since AI is everywhere right today?
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Yeah, now that is going to be a much longer answer, so that will be a pomegranate.
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The other thing was a nutshell.
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This is a pomegranate, so you know it's funny.
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I actually graduated from William Mary back in the 80s with a degree in history and I could have had a minor in Chinese comparative literature if I had not been drunk the whole month of March, my senior year, and had gone and filled out the paperwork.
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We're just getting real, jackie.
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Okay, I mean, the time limit on the penalties for that has expired.
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So, interestingly enough, when you graduate with a degree in history and you aren't going to get a master's in teaching, you are eminently qualified to go get a job in 100% commission sales.
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So I went and got a job in sales and I quit or got fired from seven different jobs my first 18 months out of school and the best job I could find was working at Domino's.
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But then every time I had one of those jobs I learned something else about sales.
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I learned about how to talk to people.
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I learned about how to prospect, how to follow up, how to not see no as no forever, but just no for today.
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And then I was actually working at a place called Nutrisystem, when they had physical locations.
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I sold the lady and she said, wow, you'd be really good in my business.
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I remember thinking, well, I've been in almost every other business, what do you do?
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I said, oh, really, tell me about it.
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She told me about the mortgage business.
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Long story short, I went in the mortgage business and I was 23 years old and I started making about $100,000 a year, which back in 1991, $100,000 a year is a lot of money.
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Yes absolutely, and so I was doing really well.
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I met a girl.
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She told me, hey, you're pretty smart, you should write a book.
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And I'm like, hey, yeah, I'm smart, I'll write a book.
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So I took four years to write a book and I had since married that lady, been married to her for 31 years now, and I tried to get a publisher.
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Nobody would publish my book.
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I got turned down by 40 different publishers.
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It was more than that.
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I just stopped counting at 40.
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Book I got turned down by 40 different publishers.
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It was more than that.
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I just stopped counting at 40.
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So in 1997, I ran into a fraternity brother at William and Mary at Homecoming and he mentioned that he and his dad had bought a web server.
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Well, this is when the web was first firing up, really the worldwide web and stuff.
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And I asked him a question that he was totally unqualified to answer and I said, hey, do you think I could sell my book on the internet?
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And he's like, sure, and you can buy web hosting services from us.
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This is he was.
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I was paying in 1997.
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I started paying 125 bucks a month for 10 megabytes of web space.
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Oh my gosh.
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Yeah, it was, yeah, Expensive, yeah, very so.
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Then I had to figure out how to sell.
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So everybody was talking about you got to have this big sticky website.
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So I, you know, after I've I learned how to do HTML, I learned how to do all this stuff and I had this 40 page website.
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And for four years I was struggling along.
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It was just this basic little hobby.
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And for four years I was struggling along.
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It was just this basic little hobby.
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And then, in 2001, I got exposed to the idea of a one-page sales letter, which is those big, long sales letters that everybody hates but yet everybody buys from them if they're interested in the thing.
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So somebody reads your sales letter and says, well, it's too long and they're just not in your target audience.
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So it was funny because I was actually even speaking at that event.
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I taught a 12 point sales letter and I said, hey, I can do that, Cause it was always kind of.
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Even back in school, I was always looking for the underlying formula.
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I was always looking for the underlying formula.
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I was always looking for the underlying pattern, Like in 11th, I mean, I did really well in English.
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You know, I got the highest grade on my paper in my AP English class.
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I you know my still still hold that little star, but I was always fascinated with the patterns that created the pleasing result.
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You know, I still remember that the best way to do a summary sentence for a paper is to go therefore.
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I mean, your best concluding sentence always starts with therefore.
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So I just took to it like a duck to water and that night I was staying in a hotel at the conference and I took his formula and I applied it to my 40 page website, got rid of a bunch of stuff, took some things that I was giving away for free, turned them into bonuses that you only got when you bought, and my sales literally went up 250% overnight, literally, Wow, literally went up 250% overnight, literally.
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Wow, that's amazing.
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I two and a half times my sales by going from a 40 page website to a one page long form sales letter.
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And I was hooked and I started reading every book I could read.
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I started learning and I was just like, if I can do this with one, let me do another, and another, and another.
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And I think in that first year I wrote 10 sales letters to sell stuff.
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Some of them hit, some of them didn't, a couple of them hit huge, and so I ended up just being fascinated with not just making stuff and figuring stuff out, but then I had to figure out how to sell it stuff out.
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But then I had to figure out how to sell it.
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And then you know this is back even before the turn of the century and stuff, but figuring out how to do this stuff on dial-up.
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Then you know how to do audio files and how to do screen capture video, then how to do full motion video, then how to do membership sites, then how and all these things.
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And so what I would do is I'd learn how to do something and sooner or later customers would start asking me how to do something and sooner or later customers would start asking me hey, how are you doing that?
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And so I'd turn around and teach a class based on what I had done.
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But then what I did was I taught them how to sell what I had taught them how to make so if they had written a book you know, I've been teaching people how to write books since 2001.
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Tens of thousands of people I've helped to write and publish their books fast.
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And so I became kind of the accidental copywriting coach.
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Then, in 2006, I actually licensed my first piece of software from somebody who had a little fill in the blank thing called.
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Well, I don't remember what his thing was called, but I private labeled it as quick sales copy.
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You can't I mean the user can't see that, but I'm showing you the thing.
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That's what I look like like 35 years ago, 35 years ago.
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And so that's when I got hooked on.
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How can?
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Because copywriting is such a repeatable formula, it has very specific formulas.
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I said there's got to be a way we can use software to help create the first draft.
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And so I became fascinated with frameworks and with patterns and blueprints and templates and all these different things.
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And so I, in 2006, I started.
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I hired a developer who's been with me ever since.
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Side note when I hired this kid he's not a kid anymore.
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I hired this kid he's not a kid anymore but when I hired him he was 18 years old and living in Siberia.
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I found him through a site called Elance.
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Oh yeah, and so he.
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You remember Elance from?
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way back in the day Yep, I do.
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Then they became Rent-A-Coder and then I don't know what up or anyway, I digress we just started developing this platform.
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And so in 2016, we had developed this platform really far, we morphed it into another platform called Funnel Scripts.
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That had over 100,000 users and it was all about sales copy, and so we sold that for a while, and about three and a half four years ago, gpt-2 came out.
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It gets a little muddy, but GPT-2 came out.
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I was like, hey, that's kind of cute, maybe there's some future there.
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And I started developing my own large language model future there.
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And I started developing my own large language model because when GPT-3 came out, microsoft grabbed it and put it under wraps, like they were the only person to license it.
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You couldn't use GPT-3.
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And then they came out with some stuff with open AI, right, but long story short, I spent a ton of money and practically lit up the entire eastern half of the United States with all these servers that we were burning on to train this language model, and I spent a lot of money, a lot of money my wife still reminds me of the money that we spent on that and so I got this thing all trained up and a week later they came out with OpenAI having an API into GPT-3.
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And then right after that 3.5.
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And so it was what it was.
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So we took my existing software that I'd been developing then for 15 years 15, 16 years and we just plugged it into OpenAI and we just plugged it into OpenAI and so it was a very natural thing for us.
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I was very used to getting information out of people's heads about themselves, their customers, writing all this stuff and plugging it into frameworks and some dynamic content stuff.
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That did a really good job of getting people a first draft.
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But now, taking that exact same input and then plugging in the AI, they get a phenomenal input.
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Because with our stuff it's not like going over to ChatGPT and saying, hey, I need a sales letter for real estate agents for my course on how to get more listings, and then you expect ChachiBT to just magically give you a finished product that you don't have any idea whether it's any good or not.
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Our stuff I might be feeding this thing a 30,000 character prompt, whereas most people that download you know, hey, I got the HubSpot free ebook on 10,000 amazing chat GPT prompts and it's really good and they're all like one sentence.
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So that is how I became interested in AI.
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I saw it as the next natural extension of what I'd already been doing for almost 20 years.
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Wow, that's great, I love that.
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And you were able to build that blueprint and then, when the technology caught up with what you were already doing, it was, like you said, a natural fit and you were able to interweave the technology as it got better.
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So that's great, I love that 100%.
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And so now we have like five different models that we're plugged into.
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So the way I created the software I can plug into anybody.
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So if Nick and Tony's auto body and large language llama model upstairs turns out to be the best in the world, I can just plug into there.
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Wow, that's, that's awesome.
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I love that.
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Wow, so it's great because then someone who, like myself, we were talking about before we started this, recording how you know, somebody that may not have realized they could write a book or be an author, um can take content maybe that they already have, like I have, from my podcast, and that idea can come to life now like it never has before, right With the help of these tools that are available 100% For something like copywriting and things that you're not going to be doing all the time trying to learn how to be a prompt engineer, to have it.
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Give you specifically copywriting stuff, ads, marketing content, all that stuff, and then knowing whether it's any good or not.
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That's the challenge, right, and so that's what we remove.
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For people, you don't have to be a great copywriter in order to create great copy.
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All you have to do, though, is know exactly who your ideal customer is and what motivates them, what their hot buttons are, what gets them emotional, their problems, their questions, their roadblocks all that.
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Then you got to know your offer.
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What are you trying to sell?
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I mean, what makes it special, what makes it unique, what gives you a strategic advantage over other people?
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And then you also got to know yourself.
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How does your story, your background, your uniqueness factor into all that stuff?
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That's what you need to know, but then you can load all that into the software, and it takes it from there and integrates it and just gives you what you need.
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Wow, that's great.
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Yeah, cause there's probably not a lot of people that like me that have two, two master's degrees.
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I have a bachelor's in business and then I have an MBA, and I was going to go into business and go into market research and then things shifted and I ended up pivoting and changing completely and then went into education, got my second master's in instructional design, and now I've been doing that and been in higher ed for almost two decades now.
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So it's kind of weird how I thought I was going to go one direction and had that first master's and.
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But you know, the MBA wasn't a waste.
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It's helped me in what I'm doing now, so it's not like it was all for nothing, right?
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So, um, so it's kind of a unique thing.
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No, education is a waste.
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Right, exactly, yep, that's so true.
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So you just never know where life takes you and then where you can actually share that information and be able to give that unique perspective that people are looking for.
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So that's neat.
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I like that, I love that.
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So for those who might doubt their intelligence I know I used to for a while their capabilities what empowering message do you want to convey about their potential for success?
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So when it comes to AI or just in general, Maybe just in general.
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Yeah, like, if they're doubting, you know that they can be an author, write a book or, you know, do what you had talked about with being able to reach that audience that they want to reach and be capable of doing that, especially if they're not familiar with sales and copywriting and stuff.
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So here's the thing, and the great thing about what's happening right now is that there's a lot of change going on.
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And because there's so much change going on, the I'm not going to say the rules don't apply, but the restrictions that were there before have loosened up because the playing field is moving, the game board is changing.
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So I'm going to tell you a real quick story from back in 1991.
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So when I got into the mortgage business, the week that I got into the mortgage business, there was a huge change in the way that FHA loans were made, and FHA Federal Housing Administration loans they're heavily insured government loans allow people to basically buy a house with a 3% down payment.
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But they totally changed the way they calculated the mortgage insurance and how people qualified for that loan.
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And so that change meant and real estate agents had to be able to know how to figure out if first-time homebuyers and lower-income homebuyers were going to be able to buy a house or not.
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Figured out pretty quick.
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So me being two years out of college, less than two years out of college, and not afraid of algebra, I figured out a way to be able to calculate those mortgage insurance premiums and stuff with one simple little calculation and it worked perfectly.
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It was just math.
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So what I did was I ran around to all these different real estate agents that I was going to try and get business from, because I had learned hey, you create a little farm, create a territory, and no today doesn't mean no tomorrow.
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So I need to go out and meet these people and bring some sort of value to the table for that.
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Well, lo and behold, when I showed up and I had a little flyer with a headline of how to calculate FHA loans in 60 seconds or less, even if you suck at math, a people were like who is this kid?
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But then I taught.
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I just started teaching people how to do this thing and that got me in.
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I was not an annoying pest who was there just trying to get them to send loans.
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I became a welcome guest because I brought value and very quickly I parlayed that into hey, coming back and adding value to people's lives.
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Sometimes it was something simple, sometimes it was major, but my point is, because things are changing so fast and no one can keep up with all of it.
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The first thing you got to do is figure out who do you want to serve?
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Who are you going to help?
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Who are you going to be a blessing to?
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Whether it's like you, jackie, helping people with instructional design, flavored with some, you know, a little bit of woo-woo and some self-actualization and some other cool stuff, which is perfect, that's your flavor, right, right?
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And so you got to figure out who you're going to serve, what your flavor is going to be, and then you just go at it with a servant's mentality of what do these people need and how can I help them get it?
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Because what's happening right now I mean whether it has to do with AI or anything else.
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I mean, how many old people have no clue how to use social media the right way?
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I mean, how many people could yeah, how many people could use some help in doing realistic social media stuff in their business?
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Right, I mean, if you were in your 20s and really understood Instagram, tiktok and all that stuff in doing realistic social media stuff in their business, I mean, if you were in your 20s and really understood Instagram, tiktok and all that stuff and then had a track record of being able to get views and stuff, you could go get somebody to hire you to help them.
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And if you got 10 people to hire you at one third of what they would pay a full-time person, you'd be making three times what you would make Okay, or more.
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And so the key is, most people look at what they don't have and therefore they just get more of that.
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But if you look at what you do have going for you, you'd be surprised.
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But here's the big thing, I will tell you People pay to solve problems and they pay to get results.
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And if you can help people solve a problem, if you can help people to get a result, whatever it is, they'll pay you.
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And because there's so much change going on right now, nobody can keep up with all of it.
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So if you can just figure out how to use AI for one specific thing and become really, really good at that, you can go out and have people hire you or pay attention to you.
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I always default to hey, I'm going to go find a customer and sell them something, um, but that's always been my mindset, uh, and so I mean, the biggest thing I would tell you is if, if you doubt yourself, look back at the stuff that you have done any any time that you ever are getting down on yourself and you're not believing you can do something.
00:21:50.461 --> 00:21:51.663
You've done stuff.
00:21:51.663 --> 00:21:55.571
I mean I can't tell you, when I was, I was a theater kid.
00:21:55.571 --> 00:22:08.147
I was really big into theater and my junior year in high school I beat out a bunch of kids for a part in the school play that I became the Duke of Ephesus, okay.
00:22:08.147 --> 00:22:22.473
And then we ended up going to the Folger theater in Washington DC for their national high school Shakespeare competition and I ended up winning best supporting actor for the whole competition.
00:22:22.473 --> 00:22:26.645
That's amazing and that was a big deal.
00:22:26.645 --> 00:22:31.022
But you know what, you know how many times I have looked back on that.
00:22:31.022 --> 00:22:47.276
I mean, I remember sitting on my bed with a tape recorder learning my lines and doing all that, finding that frame of reference of stuff you've done in the past to give you confidence that, hey, I may not have done this, but I've done other stuff that was harder.
00:22:47.276 --> 00:22:48.817
I can figure this out.
00:22:48.817 --> 00:22:57.307
Another thing you can do is I'm big in making asset lists and everyone's like asset list Does it mean money in the bank or you know?
00:22:57.446 --> 00:23:01.871
Nope, asset list is, you know, I'm alive and on planet Earth.
00:23:01.871 --> 00:23:03.425
I got access to the internet.
00:23:03.425 --> 00:23:05.044
I got access to a library.
00:23:05.044 --> 00:23:12.844
I got, you know, my, my sister, um, who can help me with stuff to to figure things out at the.
00:23:12.844 --> 00:23:18.116
I clearly remember I I was actually.
00:23:18.116 --> 00:23:23.545
I was a syndicated newspaper columnist for 10 years and I got that job.
00:23:23.545 --> 00:23:37.633
Well, it wasn't even a job, but I got that column because I was too stupid to know that I shouldn't be asking somebody to allow me to have a newspaper column, which then I would go syndicate myself.
00:23:37.633 --> 00:23:43.152
But I said, okay, I got my dad who can help me edit my articles.
00:23:43.152 --> 00:23:46.124
I've got my sister who can help me.
00:23:46.124 --> 00:23:48.367
I've got a college degree.
00:23:48.367 --> 00:23:58.637
It ain't that hard to write 500 words and I mean I've got access to the library, to the internet, to this computer to just start making these asset lists.
00:23:58.637 --> 00:24:03.951
And if you're focused on what you got, you're going to be able to make good stuff happen.
00:24:03.951 --> 00:24:06.987
So I don't know if that's what you were looking for or not Jackie.
00:24:07.347 --> 00:24:07.910
I like that.
00:24:07.910 --> 00:24:15.444
Yeah, look at what you have instead of what you don't have.
00:24:15.444 --> 00:24:15.967
Yeah, and focus on that.
00:24:15.967 --> 00:24:16.388
Yeah, that's great.
00:24:16.388 --> 00:24:16.670
I love that.
00:24:16.670 --> 00:24:20.846
Um, so could you share an inspiring success story of someone who used your techniques to transform their business?
00:24:20.846 --> 00:24:28.689
You kind of went over that a little bit, but do you have like a specific story of someone that came to you and, yeah, just, uh, uh all of a sudden.
00:24:28.808 --> 00:24:32.555
Here's a recent one by a gentleman named Larry Carter.
00:24:32.555 --> 00:24:47.134
So Larry had been in, he was career Air Force, then he was uh, had a another whole entire career as a chaplain for law enforcement.
00:24:47.134 --> 00:25:05.455
As a chaplain for law enforcement, and so he wanted to break into coaching chaplains for police, firefighter, first responder roles, and he said you know, I want to write a book.
00:25:05.455 --> 00:25:07.403
And so he went through our process.
00:25:07.403 --> 00:25:11.353
He wrote his book, crossing into Purpose, where service meets significance.
00:25:11.353 --> 00:25:14.388
He never thought he'd ever be able to write a book.
00:25:14.388 --> 00:25:25.310
I mean, we've helped countless people go through this and he contacted me, though, and this is where it was like oh, I got to sell a gajillion copies.
00:25:25.310 --> 00:25:28.508
He contacted me after he sold 50 copies.
00:25:28.508 --> 00:25:34.595
He said I just want you to know I've sold 50 copies of my book and I'm really proud of myself.
00:25:34.595 --> 00:25:37.022
So I had him on my podcast and we were talking.
00:25:37.744 --> 00:25:41.836
He sold 50 copies, but he also got a chief of police.
00:25:41.836 --> 00:25:43.480
Because of selling those copies.
00:25:43.480 --> 00:25:51.832
He had a chief of police bring him in to do training and the dude's building a six figure training business selling a $14 book.
00:25:51.832 --> 00:26:00.945
That if he sells just a few hundred, because how many people are actually first responder police for, you know, firefighter chaplains.
00:26:00.945 --> 00:26:09.252
His market's not all that big, but he's building a six figure business around the book that he wrote using AI.